Alerts explained
Last updated October 25, 2026
UptimeVitals emails you when something changes, and records every event as an incident. There are two kinds of mail: incident alerts (this article) and the Monday digest (see Digest and email preferences).
What triggers an alert
- Downtime: two consecutive failed uptime checks — one failed check alone never alerts, so a single blip doesn't wake you.
- DNS change: the domain's DNS records differ from the last snapshot.
- Email-auth degradation: SPF, DKIM, or DMARC got weaker or broke.
- Blacklist: the domain or its mail IP appeared on a monitored blacklist.
- SSL expiry: the certificate expires within 30 days.
- Domain expiry: the domain itself expires within 14 days.
Where alerts go
To your alert email (Settings → Profile), or your account email if you left alert email blank. Every alert is also recorded: the Incidents page lists your last 100 across all sites, and each site's detail page shows its last 10.
When one arrives
- Open the site's detail page and find the check card that changed — its summary says what broke.
- For downtime, check whether the site loads for you. If it does, the likeliest cause is a firewall or Cloudflare rule blocking automated checks — see Site shows down but loads fine.
- For email-auth or DNS alerts, compare with your last intentional change (host move, new email provider, DNS edit) — most alerts trace to one of those.
- Fix the cause, then click Run check now on the detail page to confirm the check goes green.
Can I turn alerts off?
There is no global "turn off alerts" switch, by design: a monitoring tool that can be silenced by accident is worse than none. To stop alerts for one site, remove that site from your dashboard — which also deletes its history. The Monday digest can be switched off separately without touching alerts.
Still stuck?
Talk to a human — support is answered by the person who runs the service, usually within one business day.